Collaborationamong the health care providers and the health care agencies is oneof the key factors that can reduce the rate of medical errors in thehealth care industry and enhance the treatment outcome. Collaborationin the health care is mostly hampered by poor communication, which inturn leads to inefficiency and adverse events. Collaboration can beenhanced in three major ways. First, the standardized handoff can beused to enhance transitions of care. This can be achieved through thedevelopment of handoff systems that are highly usable and haveinformation that is clinically relevant. This is consistent with therecommendation 8 that calls for a promulgation of standardizedminimum data sets in all professions and states (The Institute ofMedicine, 2010).
Secondly,the use of effective communication between the health care agenciesand health care providers and between providers and their clients canenhance collaboration significantly. An effective communication willfacilitate an appropriate flow of information among the stakeholders,which is the backbone of collaboration. For example, a required bythe recommendation 8 that the health care agencies (including theWorkforce Commission) should field survey each year, expand datacollection, and release its survey results quickly can onlycontribute towards an improvement in outcome if there is an effectivecommunication (The Institute of Medicine, 2010). This is because thecollection of valid and reliable data and the process of analyzingthat data require all participants to communicate and collaborateeffectively.
Third,collaboration across the health care sector can be achieved ifstandard processes and validated tools (such checklists and real-timebalanced scorecards) are used. The use of standard tools andprocesses can help the stakeholders in the health care sectorovercome the challenge of variations and be able to collaborateeffectively. This will in turn minimize errors, enhance efficiency,and outcome.
Question2: Ethics and diversity
Thefirst National CLAS Standard calls for the provision of equitable,respectful, quality and understandable health care in an effectiveway. Health care should also be responsive to the specific needs ofthe target communities. These needs include the cultural healthpractices, beliefs, language, communication needs, and healthliteracy among others (Office of Minority Health, Department ofHealth and Human Services, 2013). In essence, the first standardcalls for the respect of all people looking for health careirrespective of their cultural differences with the health careproviders.
Oneway to implement the principles of equality in the health care sectoris through adequate training of all health care providers. Thetraining program should focus on the key health practices and beliefsof the target community. For example, some Black Americans believethat the supernatural powers have a role in the occurrence ofdiseases (Oben, 2015). This means that the treatment process shouldembrace these beliefs and practices in order to attract thecollaboration of the black Americans. Administrators in the healthcare sector can design training programs that will increase thecultural competence of the health care providers. These trainingprograms should focus on helping the health care providers learn howto communicate with clients who come from different cultural grounds(including the black Americans) other than their own cultural group.This will ensure that the specific health care needs of the blackAmericans are adequately addressed. The treatment outcome will thenincrease since the black Americans will collaborate with the healthcare providers once they are convinced that the health care system issensitive to their specific needs.
Oben,N. (2015). How culture influences health beliefs. EuroMed Information.Retrieved august 18, 2015, fromhttp://www.euromedinfo.eu/how-culture-influences-health-beliefs.html/
Officeof Minority Health, Department of Health and Human Services (2013).National standards for culturally and linguistically appropriateservices in health and health care: a blueprint for advancing andsustaining CLAS policy and practice. Officeof Minority Health, Department of Health and Human Services.Retrieved fromhttps://www.thinkculturalhealth.hhs.gov/Content/clas.asp
TheInstitute of Medicine (2010). The future of nursing leading change,advancing health. TheInstitute of Medicine.Recommendation 8. Retrieved fromhttp://thefutureofnursing.org/recommendation/detail/recommendation-8