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Thisquestion indicates that students have a certain degree of influenceon their instructors. The following are the examples discussed in thechapter about what is expected to arise depending on each of theeight types of influence tactics.

SilentAuthority-It is the weakest type of influence. It happens when a student waitsfor an instructor outside his/her office. In the event the instructoris having a meeting with someone else or probably attending atelephone, the instructor will by a certain level of degree beobligated to meet the student as soon as possible. The instructorswill speed the conversation that would otherwise have taken longer.

Assertiveness-this happens when students receive poor grades and hence demands forbetter treatment.

Exchange-it happens when students negotiate with their instructors and oftenreceive certain level of success.

Coalitionformation-the strategy is adopted when the instructor has done something thatis against the interest of a section of students. For instance, agroup of forth year students approached an instructor, who gave themlower grades compared with majority of the second years who attendedthe same class. The point here is that when a group of more than fourpeople complain about the same problem, the matter is consideredserious.

Upwardappeal-occurs when the students approach higher authority when part of theauthority already had taken sides with the student’s appeal.

Ingratiation/impression management– this strategy are in several forms. One example is simplebrown-nosing, which happens when a student submit he/she assignmenton time, whereas majority of the students are late.

Persuasion-it is the most used strategy by the students. For example, studentsmight provide logical reasons as to why they should be given adifferent project team.

Informationcontrol-it is a considerable weak strategy used by the students. Only happenson rare circumstances, for instance when a student complains he/shedid most of the work in a project whereas the other members have not.


Citeideas from McShane and Von Glinow (2013) Chapter 10 to support yourresponse.