Q1.InformationLiteracy and communication-The internet is a great resource of information as there are numerousbooks, journals, and other relevant literacy materials. Materialsfrom reliable sites excluding .com domains are preferred. Theinformation is presented through paraphrasing after internalizing thecontents (Julien& Barker, 2009).
Q2.Relationallearning-An example is when a teacher engages in a discussion with thestudents in a question and answers session where the students andteacher converse. One can transfer knowledge through coaching,mentoring, and through demonstrations from real life situations(Julien& Barker, 2009).
Q3:Thinkingabilities-By captivating the learners through providing real life examples thatrelate to the topic under discussion for them to provide relations(O`Gara,Karp & Hughes, 2009).The learners are later requested to provide examples that relate tothe topic hence eliciting critical thinking and reflection.
Q4-Quantitativeand Scientific Reasoning-In quantitative research, after collecting data using a stipulatedexperimental procedure, inference is possible (Julien& Barker, 2009).From the collected data, it is possible to determine the quantitiesof an element that is in a certain substance and make appropriateconclusion.
Q5.Communityand career-By participating in an education forum that was organized tosensitize students on career choices with the help of human resourceexperts, I was able to make choices on my career goal. I engagedfacilitators on a face to face situation hence learning from them.
Q6.Howcan you recognize the significant core concepts in the areas ofhospitality services, planning accounting, human resource, marketingand operation?
Manyhospitality institutions are constituted by various departments thatinclude accounting, human resource, marketing and operation (Chon,Barrows & Bosselman, 2013).Conversely, a wholesome analysis of a real institution in the stateddimensions would help to determine the core managerial concepts inthe hospitality planning, human resource and marketing.
Q7.Howwould you classify the entities, facets, and profession that comprisethe hospitality industry?
Broadlyspeaking the facets in the hospitality industry and profession can becategorized into:
Tourism management: Entails the temporary movement of people to attractive destination for adventure.
Hotel management: Managing a hotel encompasses many professions including HR, Finance management, marketing among others.
Event management: Entails the management of events from inception, reporting till evaluation.
Convention management: management of special events that are income generating.
Resort management: involves the overall management of hospitality institution including marketing, promotion, business e.t.c. (Chon, Barrows & Bosselman, 2013).
Q8.Whatways would you utilize technology tools and resources to supportindustry standards for compliance and service level expectations?
Through online booking and reservation that increases efficiency and compliance levels
Through creation of Customer relationship management that keeps proper records for easier retrieval
Through EPOS for accurate fast and efficient payment system
Marketing through social media to increase market share and remain competitive.
Operation automation through acquisition of effective gadgets that ensure quality products and services (Chathoth, 2007).
Q9.Howwould you compare and contrast management principles and behaviorsused in reaching hospitality-related decisions?
Theprinciples of self-responsibility and self-management are advocatedin the hospitality industry (Chathoth, 2007).Self responsibility entails personal attribute that is inherent frompersonality while self management are skills that are acquiredthrough learning. However, both principles help in ideal managementof a hospitality entity.
Q10.Howwould you relate social, interpersonal, legal, and ethical issues inreaching hospitality management decisions?
Inmaking hospitality management decisions, the manager has to strike abalance between the social, interpersonal, legal and ethical issueswith major emphasis being to comply with legal statutes (Chon,Barrows & Bosselman, 2013). However, the customer needs determine the ethical, social, andinterpersonal issues in a hospitality institution.
Q11.Howdid you recommend solutions to hospitality situations through theexamination of restaurant, hotel operations, or event planningscenarios?
Inoperations, the hotel management should be customer focused and haveefficient systems that ensure that the clients are servedexpeditiously. In concern to planning, the organization shouldinvolve the major stakeholders.
Chathoth,P. K. (2007). The impact of information technology on hoteloperations, service management and transaction costs: A conceptualframework for full-service hotel firms. InternationalJournal of Hospitality Management, 26(2),395-408.
Chon,K. S., Barrows, C. W., & Bosselman, R. H. (2013). Hospitalitymanagement education.NY. Routledge
Julien,H., & Barker, S. (2009). How high-school students find andevaluate scientific information: A basis for information literacyskills development.Library& Information Science Research, 31(1),12-17.
O`Gara,L., Karp, M. M., & Hughes, K. L. (2009). Student Success Coursesin the Community College An Exploratory Study of StudentPerspectives.CommunityCollege Review, 36(3),195-218.