RELATIONSHIP CONFLICT 3
A conflict can be defined as a situation where one party in arelationship complains owing to the fact that his or her interestsare not addressed effectively (McShane & Von Glinow, 2013).Conflicts are common in every relationship and the parties involvedmust find amicable ways to resolve them. Constructive conflict is aform of conflict where the involved parties agree to positivelyhandle the conflict without leading to anger (McShane & VonGlinow, 2013). The issues raising the conflict are addresseddiplomatically. The parties in the relationship seek to strengthentheir relations through the conflict. In other words, constructiveconflict looks at the greater good of the parties involved.
Relationship conflicts on the other hand may emanate frompersonality differences or having varying emotional interactionsbetween to people. Relationship conflicts may lead to anger andanimosity between the people or the parties involved (McShane &Von Glinow, 2013). Constructive conflict seeks to ensure thatrelationship conflicts are resolved diplomatically and that eachparty is comfortable with the results. There are various strategieswhich can be used to resolve conflicts. One strategy is to have amediator to resolve the conflict. It is clear that the third partywill be neutral and will offer a neutral opinion regarding theconflict. Secondly, it is advisable to bring forth the issues in therelationship (McShane & Von Glinow, 2013). Both parties mustbring the issues face to face. Thirdly, it is essential to alwayswork towards reducing and or avoiding the conflict. This will ensurethat the conflicts are resolved amicable and if possible they areavoided before they happen. Even though it is hard to apologize,research has indicated that when one party apologizes, the conflictis easily resolved. Once one party acknowledges he or she has done amistake, it is essential to apologize.
McShane, S. L., & Von Glinow, M. A. (2013). Organizationalbehavior (6th Ed.). New York, NY: McGraw-Hill/Irwin.