WORKPLACE CONFLICTS 3
Conflictentail the end result of a disagreement that occur as a result ofwhat the parties involved perceive as a threat to their needsinterests and or concerns (Webne-Behrman,1998). Conflict in a workplace, is mostly caused by challenging situations and is perceived toyield both positive and negative results depending on the magnitudeof the events leading to and the best way to resolving it. Below is aclear dissemination of workplace conflicts, looking at its flip sidesin a less conflicting manner.
Workplaceconflicts can kill the working spirit of the employees and in turnresult in their being less productive (Webne-Behrman, 1998). The endresults will mostly be less profitability and productivity as well aspoor performance. Similarly, petty conflicts can last longeraffecting the work morale of the employees involved thus hinderingtheir performance especially if not solved in good time(Webne-Behrman, 1998). In some serious situations, it may lead tophysical abuse, injury and quitting jobs, which becomes very costlyin terms of hiring and training new employees as well as leaving theconflict unresolved.
However,according toWebne-Behrman (1998),proper channels of settling workplace disputes promotes creative wayswithin an organizations management of handling disputes anddifferences. He further observes that workplace conflicts help theemployees to understand the character and the limits of each otherthus improving their relationships(Webne-Behrman, 1998).This helps to improves problem solving skills and increasinginnovation and high productivity. This proves that conflict in aworkplace should be managed properly rather than eliminated as theyimprove creativity and productivity if handled well, through policyformulation. Rather than looking for a way to end conflicts, it isimperative to understand the root cause and the best way of resolvingthe conflicts to prevent recurrence of the same in the future.
Webne-Behrman,H. (1998). Thepractice of facilitation: Managing group process and solvingproblems.Greenwood Publishing Group.